How do I return or exchange a gift I received?Updated 2 months ago

We accept gift returns or exchanges for non-sale items purchased directly from our website within 90 days of the original purchase. Return items must be in their original shipping condition (unwashed, unworn, with tags attached). If you've surpassed the 30-day window, please contact customer service to facilitate the return.

It's easy to START A GIFT RETURN. And - bonus - your gift giver won't know anything about it!

All you need is the order number, or purchase order number, for your gift. If you don’t know the original order number or shipping zip code for your gift, please email us at [email protected] with your gift giver's name or email and we’ll be happy to help!

Gift returns will receive merchandise credit to our website in the amount of the original purchase, which will be emailed to you. Magnetic Me is happy to waive our return fee for all gift returns. 

If you exchange your gift, you can choose to receive an instant exchange or receive your exchange order after our warehouse processes your return. 

If your gift was purchased from another website, retail partner, or anywhere other than magneticme.com, we are unable to process a return but encourage you to contact the website or store where the gift was purchased to return or exchange.