What is your return policy?Updated a month ago

A return must be requested within 30 days of the ship date, after which merchandise must be sent back within 15 days. Merchandise must have the tags attached and not be worn, washed, dyed, or altered. Final sale: No returns or exchanges on any sale items, gift cards, gift wrapping, and re-loved items are allowed. 

Merchandise that appears to be worn and/or washed and not in its original/sellable condition may result in a delayed refund/exchange, or may not qualify for a refund or exchange. In these cases, the item(s) will be returned to you. 

We've made it simple for you to START A RETURN.

Step 1: Enter your order number, zip code, then select the items you'd like to return.
Step 2: An email confirmation will be sent to you.
Step 3: Mail it back with the packing slip and Magnetic Me return label within 15 days.

A $6.95 return fee will be charged to cover shipping for all returns.

(We are not able to accept returns for APO/FPO/DPO orders.)