Can I change my order?Updated 10 months ago
You are able to cancel your order within two hours of purchase. It can be canceled directly from your order status page, which is available to you after checkout or through your order confirmation email. After canceling your original order, you can place a new order with any necessary adjustments.
After two hours, your order can no longer be canceled. Due to the volume of orders placed every day, we are not able to cancel your order after this time. Please check your order, billing, and shipping addresses carefully before you place your order.
If you are unable to adjust or cancel your order before the two-hour window closes, you can always kick off a return or an exchange at our magical return portal, here!
(Re-loved and international purchases cannot be canceled at this time.)