General questions on ordering

Information about payment methods, website security, order editing, order confirmation, refunds.

Which payment types do you accept?

We accept Paypal, Visa, Mastercard, American Express, Discover, Amazon Pay, ShopPay, Google Pay, and Afterpay payments.

Before I move forward with my purchase, is your website secure?

Yes, our website is a secure shopping environment where information is safeguarded for both registered and non-registered users. For non-registered users, your information is not held with us beyond the shipping of the order. View our privacy policy

Can I change my order?

We're unable to guarantee that we'll be able to change or cancel your order after you place it. Follow these steps to help us do our best to help you!

Where is my order confirmation?

You will receive an order confirmation via the email you provided once an order is successfully placed. You can track your order using 👉 this link. You'll just need to provide the email you used for your order.

How long should it take to receive a refund?

If our team issues you a refund for any reason, your refund should make its way to your original payment method within a few business days (up to 10 business days).

I'm a first time shopper, how do I get the welcome code?

Welcome to the Magnetic Me family! We're sure you're going to love the snap-free life :) You can sign up for our welcome code here. And when you enter your email address, you'll also be signed up for our newsletter. (You can also sign up for SMS upda

Can I apply my discount code to a sale item?

No, discount codes cannot be applied to sale items.