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🔀 Returns & Exchanges

Any questions regarding returns and exchanges on Magnetic Me?

How do I return a Magnetic Me item?

We've made it simple for you to START A RETURN. Step 1: Enter your order number, zip code, then select the items you'd like to return.Step 2: An email confirmation will be sent to you.Step 3: Mail it back with the packing slip and Magnetic Me return

What is your return policy?

A return must be requested within 30 days of the ship date, after which merchandise must be sent back within 15 days. Merchandise must have the tags attached and not be worn, washed, dyed, or altered. Final sale: No returns or exchanges on any sale i

When can I expect my refund?

Your refund will be processed to the original form of payment within 7 business days of the returned item reaching our warehouse.

What if my items are damaged or defective?

We stand behind our products and are proud to have a quality control team that ensures the highest quality possible. In the rare case you receive a defective item, email customer service with a photo of your item to file a claim for your product. We

How do a make an exchange?

Need a different size? Want a different print? We’re glad to help you exchange your outfit — or shop for something new! You can START AN EXCHANGE through our return portal. Bonus: shipping is free. Your exchange will be created once the return packag

Can I return a sale item?

Most sale items are final sale. We are unable to offer returns or exchanges for final sale items. Any other sale items that are not clearance sale items (including other seasonal sales and promotions) are eligible for return or exchange within 30 day

How do I return a gift I received?

We accept gift returns or exchanges for non-sale items purchased directly from our website within 90 days of the original purchase. If you've surpassed the 30-day window, please contact customer service to facilitate the return. It's easy to START A

Can I return items from my international purchase?

You can kick off a return for your international purchase here. International returns follow our standard return policy. (Items must be in their original shipping condition and returns must be requested within 30 days.) We are unable to offer exchang

The product I just bought is on sale. Do you offer price adjustments?

Sorry, but we do not offer price adjustments.